FAQs

 

Do you offer custom wholesale purchase items?

We absolutely offer custom and wholesale purchase options. For custom designs, you must purchase a minimum of 10 pieces (same design).

For custom designs, just email us and we weill provide you with a quote within 24 to 48 business hours. If you do not have a design, we can still help. We can create a custom design for a low, one time fee of $35.00.

Custom orders can be completed within 14 business days. Rush order options may be available at an additional cost.

To receive a custom quote or for additional questions, please email us at crownlifecollection@gmail.com.

Does Crown Life Collection offer classes?

No. We do not offer classes at this time.

What size should I order for Crown Life Bling Fashion?

Sweatshirts/Hoodies

These are UNISEX sized. Ladies, we recommend you going down one size. Genglemen, please order your regular size.

Converse Shoes

Converse usually run larger, so it is recommended that you go down half a size, unless you are 100% certain of your shoe size from previous purchases.

How long does a custom project take?

Typically, your custom piece will be in your hands 2-3 weeks after we've finalized your design. However, because each project is different, the time it takes to complete your project may vary. Here's a rough breakdown of how long each part of our process takes:

Design: As long as it takes for you to tell us it's perfect

When it comes to creating your design, we'll work at your pace. Some customers only need to exchange a few messages with us - we'll often be ready to make their piece within a few days. Others may prefer to design and iterate with us over many weeks, or even months.

Production: Approximately 2 weeks

Once you've approved a design, we'll manufacture your piece, finishing all the details by hand. When it's ready, we'll send you photographs of your finished piece so you can give us your seal of approval before we ship it to you.

Shipping: 1-3 days (domestic), Approximately 1 week (international)

We offer free shipping within the US via FedEx or USPS, and we ship international packages via DHL Worldwide Express, one of the fastest services available. Depending on location, international shipments can sometimes be delayed by local customs for inspection, which can extend the delivery time.

Is there a deposit and do I pay first?

Yes. We request a deposit prior to producing and rendering your design. The deposit must be half of the total cost of your customized item. The deposit goes toward the final cost of producing your piece. All crystals are ordered specifically for your order.

Accent Stone Loss Policy

Every piece we create is 100% custom, and most of our rhinestones and crystals are purchased specifically for each piece on our customers' behalf, which means we can’t take items back and put them in stock for another customer. Because of that, we don't accept returns, or offer refunds or cancellations, after you've paid to secure your stone(s), or after you've accepted your final proposal to begin production, whichever comes first.

Note that custom sports paraphernalia encrested with rhinestones and crystals are not to be thrown or played with. They are display items ONLY. A request to replace stones will be $10.00 per stone.